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Police Department

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1. How do I file a police report?

The Madison Police Department documents specific incidents which occurred within the City. If you're a resident or business in Madison, an officer will respond to your home or business. You can call (256) 722-7190 or you can come by in person to the Madison Police Department, 100 Hughes Road, Madison, AL 35758.

2. What do I do if I am involved in a traffic accident?

First thing to do is check and see if anyone involved is injured, give first aid if possible. Then call the Police Department or have someone do it for you. If no one is injured, you should try and move the vehicles out of the roadway to a safer place. The old adage "you need to leave the cars in the roadway for the police to see" is a dangerous practice. We can usually tell what occurred based upon the vehicle damage and physical evidence at the scene. If the vehicles are not drivable, leave them in the roadway and walk to a position of safety (like the sidewalk) and wait there for the police to arrive.

It is necessary to notify your insurance agent immediately, regardless of who was at fault. It is mandatory to complete a Department of Motor Vehicles SR-13 form within 30 days of the accident. If your agent requests a police report, you may pick up a copy at the police department Three days after the accident, or you can mail a request to:
Madison Police Department
Attn: Records Division
100 Hughes Rd.
Madison, Al 35758

There is a $5 charge.

In the event of a hit-and-run collision, a police officer will also fill out an Incident / Offense Report. You may pick up a copy at the police department. There is a $5 charge.

3. How do I schedule a vacation check for my home?

Four to five days before leaving for vacation, fill out a Vacation Check Form at the Madison Police Department, located at:
Madison Municipal Complex
100 Hughes Rd.
Madison, AL 35758

This information is forwarded to our patrol staff so that extra patrol of the area can be arranged. Vacation checks cannot be taken over the phone.
Vacation Check Form

4. Where can I pay a traffic citation?

Traffic citations must be paid at the Municipal Court Clerk office, 100 Hughes Road. Office hours are 8:00 am to 5:00 pm, Monday through Friday. The Municipal Court Clerk office is closed weekends and holidays.

You must appear in person to pay at the Municipal Court Clerk office. Someone else cannot pay your traffic citation for you. Please pay by cash, certified check, or money order and bring the traffic citation the officer issued to you.

When mailing your payment, please pay by cash, certified check, or money order and include the traffic citation the officer issued to you. Please sign the back of the citation before mailing it in with your payment. For more information, call the Municipal Court Clerk office (256) 772-5617.

5. Can I make a police report over the phone?

Reports are not taken over the phone. To make a police report, you must appear at the Madison Police Department located in the Madison Municipal Complex, 100 Hughes Road, Madison AL, 35758, or request an officer respond to respond to your location. To request an officer for non-emergencies call (256) 722-7190. For emergencies call 9-1-1.

6. How do I obtain a copy of a police or accident report?

Copies of reports are not released to the general public. To obtain a report, this criteria to be met:

Be a named victim of a crime report

Be a driver, registered owner of a vehicle, injured party, or property owner named in a collision report

A request will cost $5, cash only. Please allow two to three days for the approval and data entry process. For more information, call the Records Division at (256) 772-5689. Persons arrested will need to obtain a copy of his/her police report through the Madison County District Attorney's office.

7. How do I get my vehicle out of impound?

All vehicles require a release obtained from the Records window of the Madison Police Department, as well as a fee of $5 cash. Checks and credit cards are not accepted. Vehicles are only released to the registered or legal owner(s) of the vehicle, and this person must have a valid driver's license. In the event the registered or legal owner does not possess a valid driver's license, a driver must be present who does have a valid driver's license. Once a release is obtained, contact the tow company for total storage fees and hours the vehicle may be retrieved from the impound yard. For additional information, contact Import Wrecker at (256) 532-7400. They are located at:
30585 Hwy. 72 W.
Madison, AL 35756
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8. Where can I have my fingerprints taken?

This service is offered Monday through Friday from 8:30 am until 3:30 pm. The fee is $10. You are required to bring your driver's license and your own fingerprint cards. No appointment is necessary, but may require a waiting period. If you do not have fingerprint cards, please contact the agency that is requesting your finger prints. They will provide you with the proper cards. Fingerprints will be done for business or government purposes only, not for immigration.

9. How can I find out if someone is in jail?

You can call the Madison Police Department's 24-hour non-emergency information line at (256) 772-5685. We can tell you if someone has been arrested by our agency, their charges, bond amount, where they are being held, and how to get them out. We cannot help you if they have been arrested by another agency, then you will have to contact the arresting agency.

10. How can I find out who is investigating my case?

Cases requiring additional follow up or investigation are assigned to one of the investigators in the Investigations Division. If you wish to speak with the investigator assigned to your case you can contact the Investigation Division at (256) 772-5674.

11. What is the Chaplain Program?

The Law Enforcement Chaplaincy Program was formed in 1994 to serve both law enforcement personnel and victims of crime in our community. Chaplains respond to counsel, assist and support victims and witnesses of critical incidents and crises, including death notifications, suicides, homicides, hostage situations, and other traumatic events. The Chaplains serve the citizens of Madison with concern and care when crime and trauma affects them.

12. When should I call 9-1-1?

9-1-1 is for emergencies. These types of calls would include life threatening situations where someone’s life is in danger or a crime is occurring and police assistance is needed immediately. The non-emergency number is (256) 722-7190.

13. Who do I contact for traffic problems or enforcement requests?

You can contact Major Lee Weaver, Monday – Friday from 8:00 am to 5:00 pm, at (256) 772-5688. You may also have a shift supervisor who is on duty when the problem is occurring or the request is needed contact you. Call (256) 772-5689, leave a message, and a shift supervisor will call you.

Shifts are at the following times:

6:00 am - 2:00 pm - First Shift Supervisor

2:00 pm - 10:00 pm - Second Shift Supervisor

10:00 pm - 6:00 am - Third Shift Supervisor

Please have the following information when you talk to the supervisor

The traffic problem or enforcement request time(s) of day

The traffic problem or enforcement request day(s) of the week

The traffic problem or enforcement request location(s)

14. Who do I contact about property and evidence?

You will need to call the Property / Evidence Investigator at (256) 772-5618 to schedule an appointment to retrieve your property and/or evidence.